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Newport Society - My Pages

<p>Welcome to Newport Society {{name}}.</p>
<p>A personal world of exclusive offers, your wish lists and purchase history, always up to date and close at hand.</p>

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We are so happy that you want to create your wish list at Newport. We'll start with a few questions to customise the wish list to your needs.

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Our hand-tied bouquets are thoughtfully crafted using the finest faux flowers, made to last a lifetime. Each one arrives beautifully wrapped in two layers of high-quality paper and finished with Newport’s signature dark blue ribbon. It's the little details that make all the difference—turning every bouquet into a gift as wonderful to give as it is to receive.

Right now we offer an extra 10% discount on our Faux Fur Collection with the code FAUXFUR10. Cannot be combined with other discount codes.

Enjoy an extra 10% off all outlet items. Enter the code OUTLET10 at checkout to redeem the offer. Valid until March 22.

Our Selected items are hand-picked customer favourites, renowned for their high quality and timeless design. These products are not included in promotions or discount codes, but are always offered at a competitive price.
<br><br>
When you choose Selected, you’re investing in exclusive details that elevate your home and add lasting elegance.

Discover seasonal favourites with 20-40% off.

Find great bargains among our selected Christmas Deals during Black Week. The prices are valid while stocks last, with a high risk of selling out.

Exquisitely hand-tied bouquets

10% extra off

Selected – Carefully curated bestsellers

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In our range you will find painstakingly manufactured products, which will last for generations with proper care. Depending on the manufacturing materials and surface treatment, different types of care are required. Many of our products are completely unique and made of living materials such as wood and leather, so always read the instructions and follow the advice on the package leaflet.

Care instructions

Within the European Union
Standard shipping is €9.90. Shipping for bulky goods is €69.

Outside the European Union
Standard shipping is $15. Shipping for bulky goods is $100.

Normal delivery time is 5-15 working days if the item is in stock. If you order an item that is not in stock, we will notify you with a new estimated delivery time by e-mail.

The product is available in our warehouse and is normally dispatched within 2–5 working days.

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Once you have placed an order, we will notify you of the current delivery time by email or phone. Please contact us <a href="https://www.newporthome.dk/kundeservice/contact-us">here</a> if you want more information about current delivery times.

Once you have placed an order, we will notify you of the current delivery time by email or phone. Please contact us <a href="/customer-service/contact-us">here</a> if you want more information about current delivery times.

Bulky shipping within the European Union is {{currencySymbol}}69 and {{currencySymbol}}100 outside the European Union.

Standard shipping within the European Union is {{currencySymbol}}9.9 and {{currencySymbol}}15 outside the European Union.

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Right now we offer an extra 10% discount on our Faux Fur Collection with the code <strong>FAUXFUR10</strong>.<ul><li>Cannot be combined with other discount codes. Valid until 2026.01.25.</li></ul> 

10% EXTRA ON OUR FAUX FUR!

At Newport, you'll find a wide range of {{category}} in timeless and exclusive design. Shop {{productName}} for {{price}} with fast and smooth delivery.

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Choose between having the artwork delivered complete with classic framing in a black or white wooden frame, mounted without a frame on acrylic glass (plexiglass), or delivered without a frame printed on premium photographic paper.

Photographic paper is a heavy-weight, high-quality inkjet photo paper offering accurate reproductive qualities, extended longevity and a robust surface for exceptional yet durable prints. This process offers a continuous tone delivering beautifully vibrant and clear colors.

Combine with

This product is part of the campaign. Use the code <strong>SUMMER10</strong> at checkout to get an extra 10% off. Valid until 31 August 2025.
Cannot be combined with other discount codes.

10% EXTRA OFF

Is your question about a delivery that you are waiting for? Please select your question from the options below and provide us with the order number. We will then help you as soon as possible.

Would you like to return an item? Please click on the link below to register your return. You will then get a QR code to present at the delivery point, where they will print the bill of lading for you. We will refund you through Klarna. Please note that it will take up to 30 days to process the refund.

 <a href='https://my.newporthome.eu/returns'>https://my.newporthome.eu/returns</a> 

<b>Note!</b> If you are returning a larger product and/or shipment, you will need to email the information via this form and we will get back to you as soon as possible.

Do you have questions about our products and their characteristics? Please, select you question from the options below and we will help you as soon as possible.

Do you have questions about the available payment options or your invoice from Klarna? Please let us know your questions along with any details about the transaction. We will then get back to you as soon as possible.

Would you like to return a product that you are dissatisfied with or because it became damaged during delivery? Please fill in the details below and we will process your claim as soon as possible. In order to be able to process your claim, we will need the following information:

- The order number of the current order.
- Clear photos of the damage and an overall description of the problem.
- If the claim has to do with damage during delivery, please take a photo of the packaging and the accompanying bill of lading.

Does your question not fit with any of the categories above? Please fill out the contact form and we will answer you as soon as possible.

Would you like to cancel a product that you have ordered and has not yet been delivered? Please fill in the form below and we will get back to you shortly. It is important that you provide your order number.

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Find answers to frequently asked questions about orders, deliveries, returns and products. Newport customer service will help you.

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We are here to provide you with a world-class service - personalised, flexible and always with you in mind. Whether you have a question, want to return a purchase or need help with a complaint, we make sure you get the right answer quickly.
In our FAQ, we have collected answers to the most frequently asked questions. You'll also find quick links to My Pages, Returns Management and our Complaints Form just below. Prefer to talk directly to a real person? Our team is available via chat, email and phone. We do our utmost to make you feel satisfied.


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<p>We sincerely apologize for this!</p>
<p>Please contact us <a href="https://newporthome.zendesk.com/hc/requests/new?ticket_form_id=360000185657">HERE</a> and we will assist you as soon as possible. Make sure to include your order number, a picture of the product you received, and which product is missing.</p>

I received the wrong product, what should I do?

<p>We sincerely apologize for this!</p>
<p>Please contact us <a href="https://newporthome.zendesk.com/hc/requests/new?ticket_form_id=360000195478">HERE</a> and we will assist you as soon as possible. Make sure to include your order number and a picture of the damaged product.</p>

I received a damaged product, what should I do?

<div>
<div>If a shipment is returned to Newport, a return fee will be charged to the customer. This applies in the following cases:</div>
<div>
<ul class="MailOutline">
<li>The buyer/recipient failed to collect the shipment from the delivery point;</li>
<li>The buyer/recipient could not be reached at the provided phone number for delivery notifications;</li>
<li>The buyer/recipient refused to accept the shipment; or</li>
<li>The buyer/recipient provided incorrect name, address, or contact details.</li>
</ul>
</div>
<div> </div>
<div>The return fee depends on the country of dispatch and the fees charged by the shipping company. The applicable fees are as follows:</div>
<div> </div>
<div><strong>For deliveries returned within the EU</strong></div>
<div>
<ul class="MailOutline">
<li>Standard items: from 50 EUR</li>
<li>Bulky items (e.g. furniture, large products): from 200 EUR</li>
</ul>
</div>
<div> </div>
<div><strong>For deliveries returned outside the EU</strong></div>
<div>
<ul class="MailOutline">
<li>Standard items: 75 USD</li>
<li>Bulky items (e.g. furniture, large products): from 300 USD</li>
</ul>
</div>
<div> </div>
<div>
<p>These fees may be charged by invoice or may be deducted from the amount to be refunded after the item has arrived back at Newport.</p>
<p> </p>
</div>
<div>Please note: For all shipments (excluding letters), a tracking email will be sent once the order has been dispatched. If you have not received tracking information within one week of dispatch, please contact us to avoid automatic return of the shipment.</div>
</div>
<div> </div>

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